Privacy Policy
Dua Optical Lab (SMC-Private) Limited
- Information Collection
We collect personal information necessary to process your orders, manage your account, and provide customized optical services. This information includes your full name, active phone number, email address, physical delivery/shipping address, and detailed optical prescription information. - Use of Information
Your personal information is used strictly to process orders, manage payment transactions through our payment gateway partners (such as JazzCash and EasyPaisa), arrange domestic shipping, provide customer support services, and improve your overall shopping experience. - Data Protection and Security
We implement strict technical, administrative, and physical security measures to keep customer data safe and well-protected against unauthorized access. We highly value your trust and maintain a strict policy: we do not sell, rent, or share personal information with third parties. - Cookies & Digital Tracking
Our website may utilize cookies and similar digital tracking technologies to optimize platform performance, analyze site traffic, remember user preferences, and enhance user experience. - Your Rights
Customers maintain full rights regarding their personal data. You may request the access, correction, or complete deletion of your personal data from our active databases at any time by contacting us. - Contact Information
For privacy concerns, data inquiries, or questions about how we protect your information, please reach out to us:
Email: ali.shanali9081@gmail.com
Phone: 03484529081