Shipping Details

Dua Optical Lab (SMC-Private) Limited

1. Delivery Areas
   We provide safe and reliable delivery services across Pakistan using trusted professional domestic courier partners.
2. Delivery Time
   Standard delivery time across Pakistan is 2–7 business days after order confirmation and successful manufacturing processing.
3. Shipping Charges
   Shipping fees vary depending on the destination location, shipping zone, and total parcel weight. The final shipping fee will be calculated and displayed clearly at checkout.
4. Tracking
   Once your parcel is dispatched from our facility, customers will receive an official tracking number via SMS or email to monitor their shipment in real-time.
5. Delivery Issues and Parcel Verification
   Customers must verify the physical condition of the parcel seal before receiving it from the courier representative. Damaged, opened, or tampered parcels should be rejected and returned immediately to the courier.
6. Contact Information
   For tracking assistance, shipping inquiries, or logistics support, please reach out to us:
   Email: ali.shanali9081@gmail.com
   Phone: 03484529081