Terms & Conditions

Dua Optical Lab (SMC-Private) Limited

1. Introduction

These Terms and Conditions govern your use of our products and services offered by Dua Optical Lab (SMC-Private) Limited.

2. Orders

All orders must be placed with accurate prescription details. Dua Optical Lab is not responsible for incorrect information provided by the customer.

3. Payments

Payments must be made in full before order processing. Prices may vary based on lens type, frame style, and customization.

4. Manufacturing Time

Typical lens preparation and fitting time is 1–5 working days, depending on the product type.

5. Warranty

All optical lenses come with a manufacturing warranty against defects but not against scratches, breakage, or misuse.

6. Liability

We are not responsible for damages arising from incorrect usage, handling, or storage of optical products.

7. Governing Law

All disputes shall be handled under the laws of Pakistan.

8. Contact

For privacy concerns, email: ali.shanali9081@gmail.com

phone – 03484529081